We recognize many of our customers are purchasing small quantities directly online as trial samples in anticipation of placing a larger future order or multiple orders as a raw material for production. Since our primary business is the production of industrial quantities and/or highly consistent batches which can be used for commercial production and purchased repeatedly in smaller quantity, American Elements offers trial samples at no charge on the following basis. Within 6 months of purchasing materials directly online from us, you have the option to refer back to that order and advise that it is the intention of your company, institution or lab to either purchase a larger quantity, purchase the material in regular intervals or purchase more on some other basis.
We will then evaluate your future needs and assuming the quantity or number of future purchases qualify, we will fully credit your purchase price with the next order. Because of the many variables in the quantity and number of orders you may place, it is impossible to evaluate whether your future order(s) will qualify for this program prior to your placing your next order. Please know American Elements strongly desires to make this free sample program available to you and will make every effort to do so once your next order is placed.